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Re-discovering Success and Happiness by Employing Management Science Models

Event Details:

Speaker: Mr. Charles Lam, Managing Director, CLLC Dispute Resolution Services Limited

Date : 14 July 2011 (Thursday)

Time : 7:00pm - 9:00pm (Registration starts at 6:30pm)

Venue : Auditorium, 1/F., Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Language : Cantonese (no simultaneous translation)

CPD Credit : 2 hours

Fee : HK$100**

** Fees collected will be utilized to fund events and activities for development of the accounting profession.

About the seminar:

Success and happiness are the states of life that many people are going after. In today’s ever-increasing complex and competitive world, finding success and happiness are becoming more difficult. The difficulty may be due to various reasons, it could be from fundamentally the definition, the process that they are going through, to finally how to measure and sustain the success and happiness.

In this seminar, the distinguished speaker will:

• Discuss the definitions of success and happiness and what they mean to different people

• Discuss factors attributing to success and happiness

• Introduce the powerful management science model such as Analytic Hierarchy Process (“AHP”) to help to make the journey to success and happiness easier.

• Discuss some constraints and share insights on how to develop action plans

About the speaker:

Charles is a seasoned executive in banking, financial services, information technology and dispute resolution. He has over 20 years of experience working as CEO, COO, CIO and sales director at several major multi-national financial institutions and corporations. Some of the financial institutions that Charles had worked for include HSBC, ABN AMRO, Credit Suisse First Boston and National Australia Bank. Charles possesses strong information technology, financial services and wealth management industry knowledge and understands the market, product and consumers well. Through practical experience in managing various functions, stakeholders and clients, he had accumulated extensive experiences in providing consulting and helping clients and institutions to manage disputes and conflicts.

Charles is one of the very few dispute resolution practitioners with extensive hands-on domain (industry) experience in financial services, wealth management and information technology. He is a CEDR Accredited Mediator and panel mediators of Chartered Institute of Arbitrators (East Asia Branch) and Hong Kong Institute of Arbitrators. He is also Member of Chartered Institute of Arbitrators (UK), Member of Hong Kong Standing Committee on Arbitration (ICC-HK), Member of British Institute of Facilities Management and Fellow of the Chartered Institute of IT (BCS) UK.


1) Those interested are requested to register on-line by filling in the attached enrolment form. Acceptance will be on a first-come-first-served basis.

2) Successful enrolments will be confirmed by email. Unsuccessful applicants will be automatically placed on waiting list; they will be called up in the order of time of receipt of registration when vacancies arise.

3) Applicants may check their registration status using the same membership number of their professional affiliation when they register.


1) After receiving our Confirmation, you can either pay cash or cheque for admission at location.

2) If pay by cash, please present the Confirmation with your cash payment when you attend the seminar.

3) If pay by cheque, please make cheque payable to Accounting Development Foundation Limited. Write down your name and Enrolment ID number on the back of the cheque and submit it with the Confirmation when you attend the seminar.

Seat Accommodation:

Please note that seats accommodation for accepted participants will be reserved until 15 minutes after the seminar starts. Seats may not be available for participants who are late for over 15 minutes.

CPD Hours:

For those participants who have not attended the full session, the number of CPD hours will be discounted according to the actual time of attendance. Completed CPD hours will be granted to attendees who have attended the full session. For the exact recognition of the CPD hours, please check with the respective Institute or Association.


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